To Whom it may concern: To the Team at Renewal by Andsersen. May 10, 2016 My Wife and I recently contracted with Renewal by Andersen to replace 20 windows in our upper middle Tennessee home. I have been involved in the building trades for a good part on my life, I understand this cycle of the remodel and I know that the windows are a focal point of your home, and can be the second biggest energy loss in the home. Our home was built in 1968 and is very well constructed, but it was suffering from very dated single pane windows and classic aluminum storm windows. These windows were hard to clean, difficult to open and close, were drafty when the wind blew and overall were starting to fail. I would like to first thank the salesman who visited our home to describe and explain the advantage of the Andersen windows. Once my Wife and I made the decision to upgrade to the Andersen window, our Salesman did the rest, he handled every detail of the job, kept us informed, and up to date every step of the way. The gentleman that was sent out to actually measure the existing window space did a tiptop job with those measurements, every window space was perfect fit! When the install team (and I mean team, because I rarely see a group of men that work that well together) arrived everyone knew what was to be done and how to do it. These men were professional at what they did, driven to perfections. They made almost no mess about their work, were careful and caring with our home, cleaned each area as they completed the tasks. In just under 3 working days, 20 new windows were installed correctly, trimmed out, and sealed in place. Outstanding 5- star work!
The installers did not damage the drywall, the brick exterior or even mash any flowers, they cleaned up all the demolition rubbish, neatly stacked up my old windows as I had expressed the need to salvage them for a green house project ( they never cracked a pan during removal). In my opinion this investment will pay me back and more within the lifetime of the windows in energy costs, and the added beauty from the curb appeal, our home is now brighter, easier to allow fresh air in every room, and the windows are a dream to clean, this all adds up to a very happy satisfied customer. I would without reservation or hesitation recommend Renewal by Andersen to anyone needing to upgrade their windows. A very satisfied customer.
Darrell Z. of Gainesboro, TN